Our CommitmentSinger Global Hub is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We believe that all individuals, regardless of ability, should be able to easily access and utilize our essential services, including Translation, Notary & Apostille, Remote Consultation, Service of Process, Registered Agent, and Research Services.Conformance Status and StandardsWe are actively working to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. These guidelines define how to make Web content more accessible to people with disabilities, and conformance with these standards helps make the web more user-friendly for everyone.Singer Global Hub understands that as a provider of public services, our website is considered a place of public accommodation under the Americans with Disabilities Act (ADA). We strive to provide a fully accessible and equitable experience to all users. Measures to Support Accessibility Singer Global Hub takes the following measures to ensure accessibility of its website and services:Internal Policies: Accessibility is incorporated into our internal development and maintenance policies.Testing and Audits: We conduct regular manual and automated testing to identify and fix accessibility barriers.Service Accommodation: We ensure that our Remote Consultation and Notary & Apostille services are conducted through platforms that support common assistive technologies, such as screen readers and keyboard navigation, where possible. Specific Service AccommodationsWe recognize the need for accessibility in sensitive legal and professional matters. If you require accommodation or assistance with any of the following, please contact us directly:Translation Services: We can provide communication in alternative formats, including large print or electronic text, for correspondence related to your translation project.Notary & Apostille: We utilize Remote Online Notarization (RON) platforms that comply with New Jersey state rules while offering features to assist users with disabilities in the signing process.Service of Process / Registered Agent: We have protocols in place to receive and relay information regarding the Service of Process in accessible formats upon request. Feedback and Reporting BarriersWe welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers on our site or have difficulty accessing any of our services, please do not hesitate to contact us.We try to respond to feedback within 2 business days and will take all reasonable steps to address the issues promptly.Phone: +1 551-214-8376E-mail: info@singerglobalhub.com Technical SpecificationsAccessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:HTMLWAI-ARIACSSJavaScriptThese technologies are relied upon for conformance with the accessibility standards used. [Date Statement Last Updated: August 29, 2026]

This policy outlines our procedures and responsibilities regarding the shipment of completed documents, including but not limited to finalized Translation documents (upon demand) and Apostille packages.Shipping Methods and CarriersTo ensure the security, speed, and traceability of your sensitive documents, Singer Global Hub uses reputable third-party courier services.We utilize the following carriers, and the specific service will depend on your selection at the time of order:USPS (United States Postal Service)UPS (United Parcel Service) (for international shipments)FedEx (Federal Express) (for international shipments)DHL (for international shipments) Tracking and ConfirmationAll shipments, regardless of the carrier or service level chosen (including Certified Mail through USPS), will be assigned a tracking number.Shipment Confirmation: Once your finalized documents are packaged, processed, and provided to the courier, you will receive a shipment confirmation email from Singer Global Hub containing your tracking number and a link to the carrier’s tracking website.Tracking Responsibility: The client is responsible for monitoring the shipment's progress using the provided tracking information. Shipping Responsibility and Liability DisclaimerSinger Global Hub acts solely as the sender of your documents and utilizes the services of independent third-party couriers for delivery.Transfer of ResponsibilityOur responsibility for the safe delivery of your documents ends the moment the package is provided to the chosen third-party courier and scanned into their system. This action constitutes the successful fulfillment of our shipping obligation to you. Limitation of LiabilitySinger Global Hub is not responsible for any delays, damages, loss, or mis-delivery that occurs after the package has been successfully transferred to the third-party courier.By selecting and paying for a specific shipping service, the client agrees to the terms and conditions of that courier service (e.g., FedEx, UPS, USPS, DHL) and must address all claims for lost or damaged packages directly with the respective courier.We strongly recommend that clients choose shipping options that include insurance coverage commensurate with the importance and/or replacement cost of the documents being shipped. Shipping CostsShipping costs are calculated based on the carrier selected, the chosen service level (e.g., Standard, Priority, Overnight), the destination, and the final weight of the document package.Shipping fees are non-refundable once the package has been shipped.Shipping fee schedule:Domestic Standard/First-Class Mail (USPS) - Estimated delivery 3-10 business days - $15Domestic Priority Mail (USPS)- Estimated delivery 2-4 business day - $20Domestic Express (FedEx/UPS) - Estimated delivery 2-4 business day - Costs based on zip codeDomestic Overnight (FedEx/UPS) - Costs based on zip code International Shipping (DHL/FedEx) -  Variable - Contact for QuoteImportant NotesProcessing Time: Shipping estimates do not include the time required for the actual Translation process or the Apostille processing time at the Secretary of State/Department of State level.Incorrect Address: The client is responsible for providing a complete and accurate shipping address. If a package is returned due to an incorrect address provided by the client, the client will be responsible for the cost of re-shipping.Lost Packages: For any package confirmed lost by the carrier, the client must initiate a claim directly with the shipping carrier, as per Section 3.Non-Delivery and Return to SenderThe client is responsible for providing a complete and accurate shipping address and ensuring that arrangements are in place to receive the package at the provided destination.Re-shipment Fee: In the event a package is returned to our office (Return to Sender) due to reasons including, but not limited to, an incorrect address provided by the client, non-deliverability, or multiple failed delivery attempts by the courier, the client will be charged an additional fee for the subsequent shipment, as well as the returned shipment cost.Agreement: No additional shipping costs will be applied only if mutually agreed upon otherwise by both Singer Global Hub and the client in writing.

Conditions for Refund Eligibility​1. Remote Consultation FeeThe initial consultation fee of $30 is non-refundable if the scheduled meeting occurs.This fee is also non-refundable if the client cancels the meeting with less than 12 hours' notice. 2. Full Refund (100%)A full refund of 100% of the service fee will be granted only if work has not yet commenced on the project, and the cancellation request is received within 24 hours of the original payment transaction (translations and web building excluded).In the case of a translation request, the project has not yet been assigned to a linguist for commencement of the actual translation work.This condition serves as an exception to the 24-hour rule mentioned above, allowing a partial refund even if the cancellation occurs after the 24-hour window. 3. Partial Refund (75%)A partial refund of 75% of the service fee may be granted if only basic administrative setup or initial research (e.g., pulling jurisdictional rules, preliminary document review) has been performed, but no documents or final products have left the office.​ 4. Non-Refundable Status (0%)No refund (0%) will be granted once the core service work has actively begun. This includes:Translation: The document has been assigned to a linguist and translation work has started.Apostille: Documents have been submitted to the Secretary of State or a government office.Notary and apostille: If notary meeting occurred (in person or remote). Research Services: Research has began and/or performed. Refund ProcessingRefunds will be processed by Singer Global Hub accounting team within 3 to 7 business days of the refund approval date.The time it takes for the refund to reflect in your account is dependent on your financial institution or payment method (e.g., credit card, bank transfer). This delay is outside of our control.We will notify you via email once the funds have been successfully released by us. ExceptionsAll refund rules are subject to exceptions only in special circumstances and only upon mutual, written agreement between Singer Global Hub and the client.

Effective Date: August 29, 2026​Singer Global Hub (referred to as "we," "us," or "our") is committed to protecting the privacy and security of the personal information of our clients. This Privacy Policy describes how we collect, use, and protect the personal data related to the provision of our professional services, including Translation, Notary, Apostille, Remote Consultation, Service of Process, Registered Agent, and Research Services. 1. Information We CollectWe collect information necessary to provide and process your requested services. This may include:A. Personal Identification DataContact Information: Name, mailing address, email address, phone number, and physical address.Identity Verification: Government-issued ID details (e.g., driver’s license, passport) required for Notary and Apostille services.Payment Details: Payment card information or bank details processed through third-party secure payment processors (we do not store full payment card details).B. Sensitive Document DataOriginal Documents: Birth certificates, marriage licenses, corporate records, academic transcripts, and other personal/legal documents required for Translation or Apostille services.Remote Notary Data: Video and audio recordings of the remote notarization session, as required by New Jersey state law for Remote Online Notarization (RON).C. Technical and Usage DataWebsite Usage: Information about how you use our website (IP address, browser type, operating system, pages viewed) collected via cookies and analytics tools.Consultation Data: Notes and records related to your Remote Consultation and service inquiries. 2. How We Use Your InformationWe use the collected information solely for the following purposes:Service Fulfillment: To accurately complete the Translation, Notary, Apostille, Registered Agent, Service of Process, and Research Services you requested.Legal Compliance: To satisfy the strict identification and record-keeping requirements for Notary Public and Remote Online Notarization (RON) services as mandated by New Jersey state law.Communication: To provide you with service updates, confirmations, tracking numbers for shipments, and responses to your inquiries.Billing and Payments: To process payments for services rendered.Security: To protect against fraud, unauthorized transactions, and maintain the security of our services. 3. Disclosure of Your InformationWe do not sell your personal data. We disclose your information only as strictly necessary and under specific circumstances:Government/Official Agencies: We share documents and verification details with the New Jersey Secretary of State, US Department of State, or relevant County Clerks as required to execute the Apostille process.Third-Party Vendors: We share necessary data with trusted third parties who assist us in operating our business and providing services, such as:Secure Remote Notarization Platforms.Third-party linguists (under strict Non-Disclosure Agreements) for translation services.Courier Services (FedEx, UPS, USPS, DHL) for shipping documents.Payment Processors (e.g., Square, Stripe, PayPal).Legal Requirements: We may disclose your information if required to do so by law, subpoena, or if we believe such action is necessary to comply with the law and reasonable requests of law enforcement. 4. Data Storage, Security, and RetentionA. Security MeasuresWe implement a variety of industry-standard physical, electronic, and managerial security measures to maintain the safety of your personal information, including:Use of Secure Sockets Layer (SSL) technology for data transmission on our website.Encrypted storage of sensitive document copies.Strict access control for Notary and Apostille records.B. Data RetentionWe retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.Notary Journals and RON Recordings: These records are retained for the legally mandated period as required by New Jersey law, even after the service is complete. 5. Your Rights and ChoicesDepending on your location, you may have the right to:Access the personal data we hold about you.Request correction of inaccurate or incomplete data.Request deletion of your personal data, subject to our legal obligations (e.g., retaining Notary Journals).Opt-out of non-essential communications (like marketing emails).To exercise any of these rights, please contact us using the information provided below. 6. Children's PrivacyOur services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian believes that we have collected a child's personal information, they should contact us immediately. 7. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically for any updates. 8. Contact UsIf you have any questions about this Privacy Policy or our data practices, please contact us:Singer Global Hub LLCEmail: info@singerglobalhub.comPhone: +1 551-214-8376​

At Singer Global Hub, we recognize that behind every document is a critical legal deadline, a major transaction, or a life-changing immigration case. Law firms, title companies, and corporate teams trust us to act as the unseen engine behind their operations. We do not take that responsibility lightly.Our business is built on five core commitments to our clients, our industry, and our community.1. Our Professional Commitment to Operational ExcellenceWe are committed to eliminating administrative friction. From complex apostille authentications to certified translations, our goal is absolute precision and zero-error execution. We guarantee that every document processed through Singer Global Hub meets strict court, state, and USCIS compliance standards, allowing our clients to focus on strategy rather than paperwork.2. Our Core Values: Security, Speed, and DiscretionIn the legal and corporate sectors, confidentiality is non-negotiable.Security: We utilize secure, encrypted channels for all file transfers and maintain strict data privacy protocols.Speed: We understand that the law moves on strict timelines. We commit to transparent turn-around times and immediate communication.Discretion: We act as a seamless extension of your team, handling sensitive client data and high-stakes transactions with the utmost professionalism.3. Our Commitment to Diversity, Equity, and Inclusion (DEI)As a company operating across international borders and multiple languages, diversity is built into our DNA. We are committed to fostering an inclusive environment that respects the varied cultural, linguistic, and international backgrounds of the clients and legal teams we serve. We believe equitable access to accurate legal, language, and business support is essential in an interconnected global market.4. Our Social Impact StatementSinger Global Hub believes in leveraging our expertise to support those navigating complex legal systems. We proudly provide strategic support and discounted translation/notarization services to legal aid organizations, pro bono attorneys, and non-profits assisting immigrants, refugees, and underserved communities.5. Our Environmental Sustainability StatementThe legal industry is notoriously paper heavy. While wet-ink signatures and physical documents remain a legal necessity for many of our services, Singer Global Hub is committed to minimizing our environmental footprint. We prioritize digital workflows, promote Remote Online Notarization (RON) where legally permissible to reduce travel emissions, and utilize secure digital scan-backs to reduce unnecessary shipping and paper waste.